Customer Service: 800.946.3435

[This Kit is developed for a Winfield Collection project--instructions
for its use are included on the pattern only.]
Took over a month for plans to arrive. Delivery system and communication was terrible. Only purchase if you have absolutely no time limit or schedule because it will be on theirs. Sad because I have been a customer for 30+ years and never had this experience.
Yet, we shipped it out the next day after you placed the order. Instead of giving us a ONE STAR, perhaps you can hop on over to USPS.com and give them a piece of your mind. Their failure to deliver has nothing to do with our quality of service. Did you contact us or just decide to leave us a nasty message in our reviews?
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