What is the fastest way to order Online if I have already selected the items I want from your printed catalog?
Go to the search window that appears in the upper right-hand corner of all pages on this website, type in the first item number, then click GO. A picture of the item will appear—click on More Info. A larger image with information will appear—click on Add to Cart. Repeat this process to order all items, then click the CHECKOUT button to complete your order.
How can I place an order from The Winfield Collection outside of regular business hours?
You can place an order at anytime on this Website or, if you know the items you want, you can call our Automated Ordering System after hours at 1-800-946-3435. (Regular business hours are Monday through Friday, 9:00am--6:00pm and Saturday, 9:00am--3:00pm EST, closed major holidays.)
What is The Winfield Collection’s guarantee?
We want you to be totally satisfied with all purchases. All we ask is that you return* unused items in new condition along with the original invoice and a brief explanation within thirty days. We will promptly credit your account or your credit card. If you paid by check we will promptly credit your account or, if you prefer, send a refund after your check has had time to clear your bank.
(*Select items such as opened videos and grab bags can not be returned.)
What hours are your Customer Service Representatives available?
You can talk to our Customer Service Reps anytime Monday through Friday, 9:00am--4:30pm, EST at 1-800-946-3435 or you can e-mail them anytime.
Does The Winfield Collection have a retail store?
Only the largest woodcraft projects showroom in the industry! Come visit
and you’ll truly get inspired when you see select Winfield Collection
designs up close and personal. Patterns and supplies for any project
you like can also be purchased during your visit. Click
for Map and directions.
Can I purchase Winfield Collection woodcraft patterns at a discount to resell in my retail stores?
Yes, if you have a legitimate retail store and can meet certain requirements and order minimums, select patterns are available for discounted purchase. For further information go to our Home Page and click on Workshoppe Originals or call 1-810-750-8533.
Do you charge Sales Tax on Internet Orders? How about out-of-state Orders?
We are required by law to charge Michigan Sales Tax on all orders delivered to the State of Michigan regardless of how the order was taken. Orders shipped to destinations outside of the state of Michigan do not get charged this tax. Michigan Sales Tax, by law, is calculated on the order total (merchandise total plus the shipping and handling charge).
Where can I purchase finished woodcrafts made from Winfield
Collection patterns?
Almost anyone, no matter what their skill level, can make our unique
designs using our full-size patterns and related supplies. We encourage
you to give woodcrafting a try! If you just don’t have the time
or are not ready to start a new hobby, our designs are frequently sold
at local craft shows, on the internet by several licensed sites, or
you might check our Woodcrafter’s Forum for a woodcrafter selling
finished Winfield Collection projects.
(Note, however, that we do not endorse, guarantee or warrant the work
of any woodcrafter, either on the internet or listing on the Woodcrafter’s
Forum and any purchases you make are at your own risk.)
What makes The Winfield Collection different from other companies that
offer woodworking plans?
Our patterns are all full-size, which means you can get started quickly
by simply tracing the pattern lines onto your wood. We also include
complete step-by-step instructions, material lists, board cutting layouts,
assembly diagrams and detailed painting or finishing directions on every
pattern. We make it easy for you to successfully finish every Winfield
Collection project you try.
How can I suggest new pattern ideas to The Winfield Collection?
We welcome all new pattern ideas. Click
here for more information.
Why are some pieces not drawn on some of my Winfield Collection
patterns?
We purposely do not provide full-size patterns for square and rectangular
pieces of wood required in our projects. Most woodworkers agree that
these pieces are much easier to cut out on a saw with an edge guide
(such as a table saw) using exact measurements from the Bill of Materials
rather than trying to follow straight lines traced from a pattern.
Does The Winfield Collection purchase the rights to original woodcraft
projects designed by others?
Although our talented artists and woodcrafters design most of the projects
in our catalog, we encourage designers to submit their best projects
for possible purchase and inclusion in our catalog. To find out more
or to submit an original idea, Click
here.
How many new projects does The Winfield Collection develop and offer
every year?
We offer over 150 new projects throughout the year developed by our
own in-house staff of talented artists and woodworkers. Additionally,
we are constantly adding dozens of interesting projects by independent
designers from all across the United States and Canada.
How much wood and supplies are required to complete each Winfield Collection
project?
A List of Materials, similar to a shopping list, appears on most patterns
listing the exact boards, wood parts and supplies you’ll need.
This same information can be viewed on our online catalog prior to purchasing
the project pattern.
What is the best way to protect my painted outdoor Winfield Collection
projects?
Our outdoor Sealer (#POLYGN) offers maximum protection from the weather
and the damaging effects of ultraviolet rays from the sun. Detailed
directions for the proper application of our Sealer will be included
with your order.
How do I get the lines from the Winfield Collection pattern onto my
wood?
First lay our pattern transfer paper (Item #CARB or #CARB2) ink side
down on the wood. Then locate the pattern on top of the transfer paper
and trace all pattern lines. Now you’re ready to cut out or paint
your project—it’s that simple!
Your patterns give painting lines to trace onto one side of
the design. What about the other side?
You’ll create a pattern for the other side when you trace the
painting lines onto the first side. Simply use two layers of pattern
transfer paper—the bottom layer ink side down and the top layer
ink side up. When finished tracing the first side, flip over your sheet
to reveal a mirror image painting pattern for the other side.
Can I sell finished projects or precut wood kits I make from copyrighted
Winfield Collection patterns?
Generally speaking, you can sell finished projects but not precut wood
kits for the designs on the patterns that you have purchased. Your limited
rights are explained in detail in the Copyrights section of this website.
Can I advertise finished projects I make from your copyrighted patterns
for sale on the Internet?
Displaying any and all images of our copyrighted designs (including
your own photos) on the Internet is only allowed if you become a licensee
and comply with certain requirements. Your limited rights apply only
to the patterns that you have purchased and are explained in detail
in the Copyrights section of this website.
What kind of information can I post on The Woodcrafter’s Forum
and will it be screened?
You can post anything, offer advice or ask any questions you feel might
be of interest to fellow woodcrafters. We perform a screening overview,
understandably, of all information before it appears on The Forum. The
Winfield Collection, however, accepts no responsibility for the accuracy
of this information nor for any consequential damages, whatsoever, that
may result from the use of this information.
